A live chat is one of the channels of communication provided by some web hosting providers as a part of their support service. Depending on the supplier, the chat can be used for billing, pre-sales and/or technical support. This method of contact is faster compared to a support ticket and it'll make it less likely to misspell or misunderstand a word compared to a call with a representative. In addition, when the trouble that you have requires some time to be reviewed and dealt with, you are able to do something different in the meantime instead of just waiting, like you'd have to do when you call. Also, you can take advantage of a live chat assistance service free of cost provided that you have world wide web accessibility even if your website hosting supplier is situated in a different country and they do not have a local phone number that you can call.

Live Chat Support in Website Hosting

We provide a live chat support service for all of the Linux website hosting packages that we offer and we are able to help you with almost everything live. If you do not have an account with us yet, we'll provide you with more information about the plans to help you to select the most suitable plan. If you are a current customer, we're able to help you with any billing or general matter as well as with plenty of common tech troubles, for instance an email address installation in a desktop email client. When you can't give us a call for whatever reason or you are in a country where we don't have a local telephone number, our live chat is the best choice to get in touch with us. Needless to say, some situations need more time to analyze and test, therefore you will have to open a ticket to our technicians, however, we will save you time and assist you with quite a lot of issues on the chat.