1 hour ticket response
We are devoted to delivering a quick and appropriate response to each trouble ticket sent by a customer. Our knowledgeable help desk staff representatives will examine your request and will think of the most effective option. We offer a 1–hour response time guarantee for all support tickets. In fact, the average tech support ticket response time has proven to be twenty minutes.
A First–Rate Tech Support Service
We’ve got a team of web hosting support engineers who will be happy to reply to all your queries whenever you are in need of assistance. The majority of our client care staff representatives have several years of experience in the Linux website hosting packages market, which implies that you can always rely on prompt and appropriate answers to your requests.
A User–Friendly Help Center
To help you find a quick suggestion on how you can use a certain feature, we have integrated a very intuitive Help Center section in our Online Control Panel. You can search through a huge selection of web hosting account administration articles and website management articles, have a glimpse at our F.A.Q. section or watch our step–by–step video tutorials.
